Misconduct of Chris Zheng - Founder of SpeedX


Chris Zheng, CEO of SpeedX is engaged in a pattern of unlawful, unfair, and fraudulent conduct in violation of California Business and Professions Code §§ 17200 (Unfair Competition Law) and 17500 (False Advertising Law).

SpeedX functions as a delivery service contracted by Shein and other entities. Its drivers are independent contractors operating similarly to gig-economy platforms like Uber or DoorDash.

On multiple occasions, SpeedX drivers delivered Plaintiff's packages and immediately stole them—removing packages from the doorstep after photographing them for delivery confirmation. This method of theft has been widely documented on business review platforms, with numerous similar complaints from other customers.

Xheng has directed or allowed the company to engage in widespread fraudulent and deceptive conduct harming consumers like me. Under Xheng’s direction, SpeedX has functioned not as a delivery service, but as a platform enabling package theft, false delivery confirmations, and customer abandonment.

Some of packages tied to my Shein purchases were never delivered, and it appears SpeedX drivers (functioning like independent gig workers) used a deceptive practice: dropping a package briefly, photographing it as "proof of delivery," and then retrieving it moments later—effectively stealing the shipment. SpeedX never resolved the matter, ignored multiple complaints, and offered no means to speak to a live person. Its website is bot-controlled, lacks valid contact info, and creates the illusion of customer support while offering no accessible recourse.

In addition to facilitating this fraud, SpeedX continues to operate without a transparent business address, contact phone number, or real-time package tracking, despite advertising all three. These practices represent clear violations of both state consumer protection laws and multiple federal statutes involving commerce, fraud, and wire communications.

SpeedX's website and shipping labels claim to offer reliable delivery tracking and live support, but in practice:

• The company provides no valid contact phone number.

• Its website is operated by an automated bot with no live human support.

• Tracking services are often nonfunctional or deliberately misleading.

• SpeedX does not maintain a publicly accessible or staffed physical office location in California, despite conducting substantial business within the state and representing otherwise.

• These practices constitute fraudulent and misleading representations in commerce, in direct violation of BPC § 17500. By advertising functional support, live tracking, and reliable delivery, while failing to provide any of these services, SpeedX has misled consumers into relying on its platform.

• SpeedX’s ongoing use of deceptive marketing, concealment of driver misconduct, and failure to offer redress or customer service also violates BPC § 17200. The conduct is unlawful (violating California Civil Code and state consumer protection statutes), unfair (causing harm without justification), and fraudulent (intended to deceive).

You can view a detailed account of SpeedX’s pattern of package theft, customer deception, and fraudulent delivery practices—supported by public complaints and online reviews

List of Federal Violations

 

 

  • 1 - 18 U.S.C. § 1512(2) Tampering with a witness, victim, or an informant Whoever uses physical force or the threat of physical force against any person, or attempts to do so, with intent to (B) cause or induce any person to (ii) alter, destroy, mutilate, or conceal an object with intent to impair the integrity or availability of the object for use in an official proceeding shall be punished as provided in paragraph (3).

  • 2 - 18 U.S.C. § 1343 Fraud by wire, radio, or television Whoever, having devised or intending to devise any scheme or artifice to defraud, or for obtaining money or property by means of false or fraudulent pretenses, representations, or promises, transmits or causes to be transmitted by means of wire, radio, or television communication in interstate or foreign commerce, any writings, signs, signals, pictures, or sounds for the purpose of executing such scheme or artifice, shall be fined under this title or imprisoned not more than 20 years, or both.

  • 3 - 18 U.S.C. § 1962(d) Prohibited activities It shall be unlawful for any person to conspire to violate any of the provisions of subsection (a), (b), or (c) of this section.

California Business and Professions Codes Violations

 

 

  • 1 - BPC § 17500 False or Misleading Advertising It is unlawful for any person, firm, corporation or association, or any employee thereof with intent directly or indirectly to dispose of real or personal property or to perform services, professional or otherwise, or anything of any nature whatsoever or to induce the public to enter into any obligation relating thereto, to make or disseminate or cause to be made or disseminated before the public in this state, or to make or disseminate or cause to be made or disseminated from this state before the public in any state, in any newspaper or other publication, or any advertising device, or by public outcry or proclamation, or in any other manner or means whatever, including over the Internet, any statement, concerning that real or personal property or those services, professional or otherwise, or concerning any circumstance or matter of fact connected with the proposed performance or disposition thereof, which is untrue or misleading, and which is known, or which by the exercise of reasonable care should be known, to be untrue or misleading, or for any person, firm, or corporation to so make or disseminate or cause to be so made or disseminated any such statement as part of a plan or scheme with the intent not to sell that personal property or those services, professional or otherwise, so advertised at the price stated therein, or as so advertised. Any violation of the provisions of this section is a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding two thousand five hundred dollars ($2,500), or by both that imprisonment and fine.

  • 2 - BPC § 17200 Unlawful, Unfair, and Fraudulent Business Acts As used in this chapter, unfair competition shall mean and include any unlawful, unfair or fraudulent business act or practice and unfair, deceptive, untrue or misleading advertising and any act prohibited by Chapter 1 (commencing with Section 17500) of Part 3 of Division 7 of the Business and Professions Code.




 

 

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